~Ordering Information~

Ordering from Calamity Jane's Cottage is easy with our online secure shopping cart.

Payments
We accept PayPal, Credit Cards, Postal Money Orders and Personal checks.

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We will not under any circumstance share your name, address, telephone number, email address with any third party.

We accept credit cards directly through our safe online shopping cart or PayPal. Please note that you do not have to be registered with Paypal to make a payment through them. To learn more, please go to www.PayPal.com.

If you wish, you may email an order, and I will contact you by phone for your credit card information.

Please make checks/money orders out to Bonnie Landry.
Payments are to be mailed to:
Bonnie Landry
4406 Stallion Rd.
Orange, TX 77632

If you would like to talk to me personally, please call me at 409-883-7418 between the hours of 9am-7pm CST.

Personal checks must clear before merchandise can be shipped (usually 5-7 days). If you are paying by check or money order, payment is expected withing 5-7 days. If payment is not received within 10 days the item(s) purchased will be put back into inventory and made available for sale.

Please allow 48 hours for your item to be processed and shipped. You will receive an email confirmation when your purchase is shipped.

Please look on Home page of website for information on dates I may be out of town and when I will return to ship out merchandise.

Domestic & International Shipping:
We utilize the shipping services of USPS, FedEx and UPS, whichever is most economical while providing a 3-5 day shipping period.

International customers please email first for a shipping quote and any other additional charges that may apply.

Shipping charges include packaging materials and insurance. Great care is taken in the packaging of your purchases but occasionally items may be damaged in transit. If you receive an item that has been damaged we will be happy to file the insurance claim for you and follow up to ensure your refund is credited back to you as soon as the shipping service pays the claim. The shipping service is responsible for refunding the customer for damage claims. Once a claim has been submitted the shipping service will pick up the package from your home and the claim will be paid in approximately 10 business days. All shipping services REQUIRE that you retain the original packaging and box for their inspection and processing of your claim. Please keep all original packaging in tact and with your item for pick up. Failure to do so may result in your claim being rejected.

We want you to be completely satisfied with your purchase. In the event you wish to return an item for any reason other than shipping damages, please contact us via email within 3 days of receipt of your purchase to obtain a Return Authorization Number. Returned items without an Authorization Number will not be accepted. Shipping fees are not refundable. Refunds on returned items, for reasons other than damages due to shipping, will be for store credit only. Returned items should be packaged securely in their original packaging and original condition, and MUST be insured for the value of the item. The original packing slip along with your Return Authorization Number must be included as well. Returned items which become lost or damaged during shipping and have NOT been insured shall VOID all refunds or store credit.

Returned items must be received within 14 days or original purchase.

Custom or Special Order items are nonrefundable.

A Sales tax of 8.25% will be charged for shipments to Texas addresses only.


 

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